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Please expand the Terms & Conditions for the specific course you are attending. You will be agreeing to the terms for that course only.


  • Enrichment Courses / SSAT / Mini School Prep / Tutoring
    1. Welcome
      Pear Tree Education Inc. (“Pear Tree”) welcomes you as a student.  We look forward to tutoring you and providing other educational services.
    2. These Terms
      These terms and conditions, as they may be amended by Pear Tree from time to time, will constitute the entire agreement between Pear Tree and you with respect to the tutorial and other educational services to be provided by Pear Tree.  There are no representations or agreements not incorporated herein.  Pear Tree has the right to amend, delete and add to these terms and conditions.  All amendments, deletions and additions will be effective 15 days after notice thereof is first posted by Pear Tree on its website or Pear Tree has otherwise communicated those amendments, deletions or additions to you.
    3. Fees and Taxes
      All fees for Pear Tree’s tutoring or other educational services are subject to change by Pear Tree without prior notice.  You will be invoiced for the fees in effect when Pear Tree receives and accepts your application for tutoring or other educational services. All fees are net of applicable taxes.  You are responsible for all taxes imposed by any taxing authority.
    4. Study Materials
      All study materials required for use during or between tutorial or other sessions are for your account and are not included in the fees for our tutorial or other educational services.
    5. Payment
      Payment in full is due on receipt of invoice but in any event before any services are performed.  Pear Tree reserves the right to discontinue services if you fail to observe these payment terms.
    6. Scheduled Sessions
      Sessions will begin and end at the times scheduled by Pear Tree. Pear Tree has the right to cancel or reschedule sessions if it considers circumstances so require.
    7. Cancellation
      Either of us may cancel any services to be provided by Pear Tree by giving written notice in person, by mail or email to the address provided by the other. Cancellation will be effective immediately after the notice is communicated. Clients are required to provide 48 hours notice either by e-mail or speaking directly to a manager (voice mail cancellations not accepted) to cancel or reschedule a class. Please note that failure to do so will result in being charged for a class in full.
    8. Refunds
      After the required cancellation notice is communicated to Pear Tree, Pear Tree will either: (a) refund to you the pro rated amount of your monthly fee for the number of days remaining in the calendar month, such days beginning on the Monday following the week that the cancellation notice is communicated; or (b) in the event that services were purchased under a discount package, Pear Tree will bill you up to and including the week of the cancellation at the regular non-discounted monthly rate offered by Pear Tree at the time such discount package was purchased and then refund you the difference between the total amount that you paid for the discount package less the amount billed to you.
    9. No Guarantee of Success
      While Pear Tree will make all reasonable efforts toward your success, your success really depends on your effort and ability. Accordingly, Pear Tree is not able to guarantee you academic success.
    10. Student Misconduct
      Pear Tree Education has the right to dismiss your child from any Pear Tree Education activity/course if they behave inappropriately, or are found to be a potential/definite risk to themselves or other course participants.
    11. Limitation of Liability
      The maximum liability of Pear Tree arising from all acts, errors, omissions or otherwise for which Pear Tree or any of its directors, officers, shareholders, subcontractors or agents is found liable will not exceed the total fees paid to Pear Tree for the services rendered giving rise to the claim.  There will be no other liability, obligation or responsibility of Pear Tree of any kind.  All claims against Pear Tree will be deemed to have been waived by you unless you commence legal proceedings in British Columbia against Pear Tree within the one year period immediately following the act, omission or matter giving rise to the claim.  Pear Tree will not, under any circumstances, be liable, in any respect if proceedings are not commenced within that one year period.
    12. Notices
      All notices or correspondence to Pear Tree must be in writing and sent to the address listed below, unless Pear Tree notifies you of a different address:
      215-2678 West Broadway, Vancouver, B.C.  V6K 2G3
    13. Waiver
      No waiver by Pear Tree of any provision of these terms is valid against Pear Tree unless in writing.
    14. Severable
      If any provision of these terms and conditions is held to be invalid, illegal, or unenforceable, in whole or in part, the remainder of these terms and conditions will remain in full force and effect as if any invalid, illegal, or unenforceable provision had not been contained herein.
    15. No Assignment
      You may not assign any of your rights or obligations.
    16. Governing Law
      These terms and conditions and the application form signed by you will be governed by, and be construed in accordance with, the laws of British Columbia, and you hereby irrevocably attorn to the jurisdiction of the courts of British Columbia.
    17. Time
      Time is of the essence for these terms and conditions.
  • Pro-D Camps

    Part 1) General Terms & Conditions

    1. All prices are subject to GST (5%).
    2. Your child will be registered only when a $100 deposit has been received for the specific course(s) they are attending.
    3. Camp payments are non-refundable (except in the event that course is cancelled), but may be transferred to alternative courses, subject to availability.
    4. Optional extras (hot lunch, camp supervision) are refundable up until 2 days prior to the camp start date.
    5. You are permitted to switch your current registration to one of our other courses up to 7 days before the start of the current course.
    6. Full payment must be received before the start of the camp.
    7. If you require the Hot Lunch option, this must be booked and paid for no later than 2 days before the start of the associated camp.
    8. If your child is asked to leave our course(s) due to bad behaviour, no refund will be issued.
    9. In the event that there are insufficient students registered in your course, Pear Tree Education reserves the right to cancel or reschedule this course, but will offer you the choice of an alternative course or a full refund.
    10. Curricula content may vary from the course description advertised.
    11. For welfare purposes, parents are responsible for ensuring that their children are dropped off and picked up by an adult – regardless of the age of your children. Unlike a regular school, Pear Tree students cannot arrive or leave unaccompanied (i.e. without a responsible adult).
    12. Unless you are registered for our Pre-Camp service, student arrival time should be no earlier than 8.50am. If children arrive earlier, parents must remain with their children until 8.50am, at which time the children can enter the classroom.
    13. Pear Tree Education reserves the right to charge a fee for after-camp supervision in the event of very late or persistently late pick up times.
    14. Additionally, Pear Tree must be informed, in advance, of the details of any person (or changes in person) that will be picking up your children, whether this be a relative, nanny, or family friend. You can do this by email or in person.
    15. If you do not wish to choose Pear Tree’s ‘Hot Lunch’ option, you are responsible for providing your children with a packed lunch. As part of our educational philosophy of connecting education real life, it goes without saying that Pear Tree Education strongly advises that this lunch be a healthy, well-balanced meal (i.e. one that contains complex carbohydrates, vegetables, protein, healthy fats, and ideally essential fatty acids
      AKA EFAs).
    16. Due to our general commitment to all of our students, it is difficult for Pear Tree staff to dedicate time to purchasing meals for individual students, because we would have less staff available for the other child. Furthermore, Pear Tree does not support and will not partake in the purchase of any fast foods or any foods that Pear Tree deems to be unhealthy or inadequately nutritious for your child.

    Part 2) Waiver

    By registering and paying for any of Pear Tree Education’ spring camps:

    • You are agreeing to our Terms & Conditions as advertised in our brochure and on our website.
    • You are authorising your child to participate in all aspects of the registered course, unless you have provided specific details of exceptions to this in writing to our directors no later than 1 week before the commencement of your registered course.
    • You are acknowledging that you have provided Pear Tree’s staff will any/all of the medical information concerning your child of which you are aware of, which may affect your child’s performance and safety during the course.
    • You are consenting to Pear Tree’s staff with first aid qualifications or an attending physician to provide medical attention to your child in the event on an accident or emergency.
    • You accept responsibility for any medical or other charges in connection with treatment of your child during the course.
    • You acknowledge that Pear Tree Education has the right to dismiss your child from the course if they behave inappropriately, or are found to be a potential/definite risk to themselves or other course participants.
    • You agree that all courses for 5-14 year olds will take place both at Pear Tree’s learning centre on West Broadway and outside of Pear Tree’s learning centres at other areas of Vancouver, as part recreation time and course outdoor learning content.
    • For all Pear Tree camps / courses that your child is attending, you agree that there is a certain degree of risk of injury involved in your child’s participation in such activities, and waive any and all right and claim for any damages of any sort or any other claim or remedy of any sort I may have against Pear Tree Education, its directors, officers, and staff, in connection with your child’s participation in Pear Tree’s courses.
    • You consent to pictures and videos taken by Pear Tree’s staff to be used in promotion or advertisement for its after-school learning centre and future camps.
  • Spring Camps

    Terms & Conditions + Waiver

    Please note that our T&Cs and waiver differ from other organizations, so please ensure that you read this information prior to registering. If you are unsure about anything mentioned, please feel free to contact us.

    • TAX
      All prices are subject to 5% GST. GST will also be charged on deposit payments (i.e. $105 total for one deposit).
    • DEPOSITS
      Your child will be registered only when a $100 deposit has been received for the specific course(s) they are attending. Deposits are part of the course price, they are not additional. Deposits are non-refundable (except in the event that course is cancelled), but may be transferred to alternative courses. Deposits cannot be combined. Additionally, please see our section below concerning Shyness/Anxiety.
    • SWITCHING COURSES
      You are permitted to switch your current registration to another spring camp course up to 7 days before the start of the current course, subject to availability.
    • FINAL PAYMENT
      Full payment must be received 1 week before the start of the course. You should process final payment online using the payment link provided by our booking system. Please email us if you don’t receive this.
    • REFUNDS
      Requests for refunds on full payments can be made in writing or in person up to 2 weeks (14 days) before the start of the applicable course(s). We will refund your money in the manner it was originally paid to us, less the $100 non-refundable deposit(s). Please note that refunds cannot be issued for deposits or for full payments within 2 weeks of the start of the camps.
    • BEHAVIOUR
      If your child is asked to leave our course(s) due to bad behaviour, no refund will be issued. Expulsion from Pear Tree’s camps is a last-case course of action. Initially, Pear Tree will communicate with parents to try to deal with bad behaviour. However, if the child’s actions are repeated and/or a threat to themselves, other children, or the quality of Pear Tree’s camps, expulsion will be necessary.
    • COURSE CANCELLATIONS
      In the rare event that there are insufficient students registered in your course or if our camps are forced to close due to government mandates, Pear Tree Education will offer you the choice of an alternative course or a full refund, including deposit payments. Pear Tree endeavours to provide parents with as much advanced notice as possible concerning cancellations so that you have the opportunity to find alternative camp arrangements.
    • CURRICULA CHANGES
      Curricula content may vary from the course description advertised.
    • COURSE LEVEL
      Unless explicitly mentioned, all courses are intended for beginners. As such, we always start from the basics. It is unrealistic to expect our courses to begin at advanced level material, as we have no prior knowledge of the abilities of our students.
    • DROP OFF & PICK-UP
      Please view the following page for drop-off & pick-up procedures and policies. The link for this will also be shared by email to all families who have registered prior to the start of the camps.
    • ATTENDANCE
      Please note that we do not provide (partial) refunds if your child is unable to attend the full course (e.g. because of appointments, sickness or vacations).As with most public/private schools, students at Pear Tree are expected to be in class from 9am – 3pm. We do not offer the flexible hours of day cares.
    • RESPONSIBILITY FOR CHILD
      Pear Tree is responsible for your child’s welfare/safety only when parents/guardians have left Pear Tree’s facilities.
    • SHYNESS / ANXIETY
      If your child suffers from separation anxiety or a reluctance to meet new people or participate in new activities, it is the parent’s responsibility to arrange a tour of Pear Tree’s facilities before registering. This is to give your child the opportunity to become accustomed to our new surroundings, as well as for you to determine if your child will be comfortable attending our summer camps. Please note that we do not provide refunds on course payments or deposits in the event that your child is unwilling to participate in or attend our course(s). Parents are welcome to wait in our reception area until 9.30am, but cannot remain in the classroom once the class has begun.
    • LUNCH POLICY
      If you do not wish to choose Pear Tree’s ‘Hot Lunch’ option, you are responsible for providing your children with a packed lunch that includes a morning and afternoon snack. As part of our educational philosophy of connecting education real life, Pear Tree Education strongly advises that this lunch be a healthy, well-balanced meal (i.e. one that contains complex carbohydrates, vegetables, protein, healthy fats, and ideally essential fatty acids AKA EFAs). Pizzas, hamburgers and hot dogs – even homemade versions – are not permitted at Pear Tree.
    • ‘3-BITE’ RULE
      As part of Pear Tree’s ‘Hot Lunch’ program and our endeavour to increase good eating habits habits, students are expected to sample every lunch and snack. Our general guideline is 3 bites of a variety of the ingredients, though the actual number of bites may be more/less depending upon the circumstances. If you do not support this policy, you are advised not the choose our Hot Lunch program.
    • CLOTHING
      Children should wear appropriate clothing for the weather conditions and the nature of the activities they are participating in. As part of our policy for daily outdoor activity, we will go outside even if it’s raining.
    • SUN PROTECTION
      Please ensure that your arrives at Pear Tree with sunscreen already applied. Pear Tree is able to apply further sunscreen if this is provided and requested. Parents are also encourage to provide their children with a sun hat and sunglasses.
    • INDOOR SHOES
      We ask that children bring a pair of indoor shoes (e.g. slippers, flip flops) to change into.
    • MEDICAL / DIETARY INFORMATION
      Parents are responsible for informing Pear Tree’s directors of any relevant medical and dietary information that affects your child’s safety and welfare, as well as positive participation in our courses. This includes disorders such as autism, ADHD, etc.
    • MEDICAL TREATMENT
      By registering your child with Pear Tree, you are consenting to Pear Tree’s first aid qualified staff or an attending physician to provide medical attention to your child in the event on an accident or emergency. Parents are responsible for all costs in the event of emergency medical treatment.
    • FIELD TRIPS
      For field trips, Pear Tree uses a combination of public buses and walking, both of which carry a degree of risk. Parents are consenting to this when registering for courses with inclusive field trips.
    • WAIVER
      For all Pear Tree camps / courses, you agree that there is a certain degree of risk of injury involved in your child’s participation in such activities, and waive any and all right and claim for any damages of any sort or any other claim or remedy of any sort I may have against  Pear Tree Education, its directors, officers, and staff, in connection with your child’s participation in Pear Tree’s courses.
    • PHOTO/VIDEO POLICY
      Parents consent to pictures and videos taken by Pear Tree’s staff to be used in promotion or advertisement for its educational services and future summer camps, including on its website and and social media pages.
  • Summer Camps (All locations)

    Terms & Conditions + Waiver

    Please note that our T&Cs and waiver differ from other organizations, so please ensure that you read this information prior to registering. If you are unsure about anything mentioned, please feel free to contact us.

    • TAX
      All prices are subject to 5% GST. GST will also be charged on deposit payments (i.e. $105 total for one deposit).
    • DEPOSITS
      Your child will be registered only when a $100 deposit has been received for the specific course(s) they are attending. Deposits are part of the course price, they are not additional. Deposits are non-refundable (except in the event that course is cancelled), but may be transferred to alternative courses during the same season. Deposits cannot be combined or used to make payment for other courses. In the event that we are able to find another student to take your child’s spot, we would be able to refund your payment, but there would be an administrative fee of $25 + GST per registration deducted from the refunded amount.Additionally, please see our section below concerning Shyness/Anxiety.
    • SWITCHING COURSES
      You are permitted to switch your current registration to one of our other courses up to 7 days before the start of the current course.
    • FINAL PAYMENT
      Full payment must be received 1 week before the start of the course. If credit cards details have been provided, payment will automatically be charged to your credit card. Otherwise, it is the customer’s responsibility to provide payment details by the due date.
    • REFUNDS
      Requests for refunds on full payments can be made in writing or in person up to 2 weeks (14 days) before the start of the applicable course(s). We will refund your money in the manner it was originally paid to us, less the $100 non-refundable deposit per registration.
    • BEHAVIOUR
      If your child is asked to leave our course(s) due to bad behaviour, no refund will be issued. Expulsion from Pear Tree’s camps is a last-case course of action. Initially, Pear Tree will communicate with parents to try to deal with bad behaviour. However, if the child’s actions are repeated and/or a threat to themselves, other children, or the quality of Pear Tree’s camps, expulsion will be necessary.
    • COURSE CANCELLATIONS
      In the rare event that there are insufficient students registered in your course, Pear Tree Education reserves the right to cancel this course, but will offer you the choice of an alternative course or a full refund, including deposit payments. Pear Tree endeavours to provide parents with as much advanced notice as possible concerning cancellations so that you have the opportunity to find alternative camp arrangements.
    • CURRICULA CHANGES
      Curricula content may vary from the course description advertised.
    • COURSE LEVEL
      Unless explicitly mentioned, all courses are intended for beginners. As such, we always start from the basics. It is unrealistic to expect our courses to begin at advanced level material, as we have no prior knowledge of the abilities of our students.
    • DROP OFF & PICK-UP POLICIES (Subject to change for 2023 camps)
      For welfare purposes, parents are responsible for ensuring that their children are dropped off and picked up by an adult – regardless of the age of your children. Unlike a regular school, Pear Tree students cannot arrive or leave unaccompanied, unless this has been agreed by Pear Tree’s directors. Unless you are registered for our Pre-Camp service, student arrival time should be no earlier than 8.50am. If children arrive earlier, parents must remain with their children until 8.50am, at which time the children can enter the classroom. Pear Tree Education reserves the right to charge a fee for after-camp supervision in the event of very late or persistently late pick up times. Pear Tree must be informed, in advance, of the details of any person (or changes in person) that will be picking up your child, whether this be a relative, nanny, or family friend. You can do this by email, or speak to one of Pear Tree’s managers. Parents are welcome to wait in our reception area until 9.30am, but cannot remain in the classroom once the class has begun.
    • As with most public/private schools, students at Pear Tree are expected to be in class from 9am – 3pm. We do not offer the flexible hours of day cares.
    • ATTENDANCE
      Please note that we do not provide (partial) refunds if your child is unable to attend the full course (e.g. because of appointments, sickness or vacations).
    • RESPONSIBILITY FOR CHILD
      Pear Tree is responsible for your child’s welfare/safety only when parents/guardians have left Pear Tree’s facilities.
    • SHYNESS / ANXIETY
      If your child suffers from separation anxiety or a reluctance to meet new people or participate in new activities, it is the parent’s responsibility to arrange a tour of Pear Tree’s facilities before registering. This is to give your child the opportunity to become accustomed to our new surroundings, as well as for you to determine if your child will be comfortable attending our summer camps. Please note that we do not provide refunds on course payments or deposits in the event that your child is unwilling to participate in or attend our course(s). Parents are welcome to wait in our reception area until 9.30am, but cannot remain in the classroom once the class has begun.
    • LUNCH POLICY
      If you do not wish to choose Pear Tree’s ‘Hot Lunch’ option, you are responsible for providing your children with a packed lunch that includes a morning and afternoon snack. As part of our educational philosophy of connecting education to real life, Pear Tree Education strongly advises that this lunch be a healthy, well-balanced meal (i.e. one that contains complex carbohydrates, vegetables, protein, healthy fats, and ideally essential fatty acids AKA EFAs). Pizzas, hamburgers and hot dogs – even homemade versions – are not permitted at Pear Tree.
    • ‘3-BITE’ RULE
      As part of Pear Tree’s ‘Hot Lunch’ program and our endeavour to increase good eating habits habits, students are expected to sample every lunch and snack. Our general guideline is 3 bites of a variety of the ingredients, though the actual number of bites may be more/less depending upon the circumstances. If you do not support this policy, you are advised not the choose our Hot Lunch program.
    • CLOTHING
      Children should wear appropriate clothing for the weather conditions and the nature of the activities they are participating in. As part of our policy for daily outdoor activity, we will go outside even if it’s raining.
    • SUN PROTECTION
      Please ensure that your arrives at Pear Tree with sunscreen already applied. Pear Tree is able to apply further sunscreen if this is provided and requested. Parents are also encourage to provide their children with a sun hat and sunglasses.
    • INDOOR SHOES
      We ask that children bring a pair of indoor shoes (e.g. slippers, flip flops) to change into.
    • MEDICAL / DIETARY INFORMATION
      Parents are responsible for informing Pear Tree’s directors of any relevant medical and dietary information that affects your child’s safety and welfare, as well as positive participation in our courses. This includes disorders such as autism, ADHD, etc.
    • MEDICAL TREATMENT
      By registering your child with Pear Tree, you are consenting to Pear Tree’s first aid qualified staff or an attending physician to provide medical attention to your child in the event on an accident or emergency. Parents are responsible for all costs in the event of emergency medical treatment.
    • FIELD TRIPS
      For field trips, Pear Tree uses a combination of public buses and walking, both of which carry a degree of risk. Parents are consenting to this when registering for courses with inclusive field trips.
    • WAIVER
      For all Pear Tree camps / courses, you agree that there is a certain degree of risk of injury involved in your child’s participation in such activities, and waive any and all right and claim for any damages of any sort or any other claim or remedy of any sort I may have against  Pear Tree Education, its directors, officers, and staff, in connection with your child’s participation in Pear Tree’s courses.
    • PHOTO/VIDEO POLICY
      Parents consent to pictures and videos taken by Pear Tree’s staff to be used in promotion or advertisement for its educational services and future summer camps, including on its website and social media pages.
  • SummerESL Summer Schools

    Terms & Conditions

    This page contains our:

    1. Website terms & conditions
    2. Booking terms & conditions

    1) Website terms & conditions

    Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Pear Tree Education’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

    The term ‘Pear Tree Education’ or ‘us’ or ‘we’ or ‘SummerESL.com’ refers to the owner of the website whose registered office is Pear Tree Education Inc., 215-2678 West Broadway, Vancouver, B.C.  V6K 2G3, Canada. Our company registration number is BC0909569 (registered in British Columbia, Canada). The term ‘you’ refers to the user or viewer of our website.

    The use of this website is subject to the following terms of use:

    • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
    • This website uses cookies to monitor browsing preferences. See our Privacy Policy for further details.
    • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
    • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
    • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
    • All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
    • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
    • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
    • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Canada.

     

    2) Booking terms & conditions

    1. Payment of Fees
      Full fees must be paid before visa documents are issued. Transfers and course details will not be confirmed until all monies have been paid in full.
    2. Services
      Pear Tree Education Inc. works with various reputable summer language school companies in the UK, Canada, and the USA to provide summer school courses to its customers.Pear Tree Education Inc. reserves the right to change details of its services, including courses, facilities and course dates, where circumstances beyond the company’s control necessitate such changes or where the number of enrollments is not enough to operate a course viably.Pear Tree Education’s London and West Coast USA courses are advertised and sold based on their geographic locations, not based specific campuses, unless agreed in writing between the customer and Pear Tree Education. The company reserves the right to choose the actual centre at those locations to fulfill operational viability. Upon receiving full payment, Pear Tree Education will be able to provide full details of the campus address to ensure that customers have the necessary information for visa applications and safe travel. Without full payment, Pear Tree Education cannot guarantee the availability of any specific campus, due to the continuous changes in bedroom numbers at each campus.
    3. Booking Changes
      Pear Tree Education Inc. does not charge any administration fees for changes to bookings.For group bookings, group leaders/agents are permitted to change the details of students, so long as the quantity of students remains unchanged, and that the ages of the students comply with the location’s specific age requirements.Any reduction in the number of students will be classed as a cancellation, and will be subject to the company’s Cancellation Policy below.While Pear Tree Education Inc. will endeavour to accommodate all additional students not on the original booking, the company makes no guarantees because of the limited numbers of bedrooms at each location. Where necessary, we may need to change the location of the group’s course to accommodate such additional students.Course location changes made by the customer will affect pricing, except where the location prices are equal:a)      In the event that the customer changes to a cheaper location (subject to availability), the parents/guardians (or group leader or agent) has the right to choose whether they would prefer a refund of this money, or to use this money towards an optional excursion or student pocket money. In either case, Pear Tree Education Inc. will require an email confirmation to indicate preference. Refunds are subject to the Cancellation Policy outlined below.b)      In the event that the customer changes to a more expensive location (subject to availability), the parents/guardians (or group leader or agent) will be required to pay the additional amount. This can be done by credit card or bank transfer. Until this additional amount has been received in full, Pear Tree Education will be unable to confirm the booking change.
    4. Travel Requirements
      All unaccompanied students under 16 years of age travelling by plane are required to book an unaccompanied minor service with their airline. Pear Tree Education takes no responsibility for booking or paying for this service.Notification of travel details must be received at least 14 days prior to the designated arrival time. If notice is not received, Pear Tree Education Inc. cannot be held liable for operational errors.
    5. Changes to Airport Transfers
      Notification of change to airport transfers must be received at least 24 hours prior to the designated arrival time. If notice is not received Pear Tree Education Inc. cannot be held liable for operational errors, and an additional one-way airport transfer fee (per person) will apply.
    6. Travel Insurance
      Every student must have appropriate, comprehensive travel insurance, and provide a document with the student’s name and date of coverage as proof. Travel insurance can be purchased from the student’s country of residence.Students without travel insurance cannot attend any courses, and may be refused entry into the UK, Canada or USA.By enrolling the student on the course, the parents/guardians are granting permission for the student to attend all activities organised by Pear Tree Education Inc. and its service providers, except where exceptions have been provided in writing to Pear Tree Education Inc. by the parents/guardians (or group leaders or agents).
    7. Medical Disclosure
      Pear Tree Education Inc. requests full details of any medical or dietary information for students (and group leaders).Pear Tree Education Inc. takes no responsibility for medical emergencies arising from non-disclosure of current medical information.
    8. General Refund Policy
      All refunds will be sent to the account of the individual/company from whom Pear Tree Education Inc. received the original direct payment.If a student’s visa application is rejected, all fees will be refunded within 30 days, excluding any cancellation fees detailed in the Cancellation Policy below, provided a visa refusal letter is received by us at least 2 working days before the course is due to start and the student has fulfilled all requirements for a visa application. No refund will be made if a visa rejection is based on student’s failure to meet the necessary criteria for their chosen visa category.The parents/guardians (or group leader or agent) have the right to choose whether they would prefer a full refund of course fees, or to accept a placement on another course. If they choose placement on another course, Pear Tree Education Inc. will require an email confirmation to indicate acceptance of the new placement.
    9. Cancellation Policy
      Pear Tree Education Inc. defines cancellation as the period prior to start of the course. All cancellations must be made in writing to sales@summeresl.com.Deposits paid to Pear Tree Education are normally non-refundable.Refunds are paid based on the policies of Pear Tree Education’s summer school service providers.As such, refunds are calculated as follows:- More than 30 days before commencement: 90%
      – Between 30 days and 15 days before commencement: 70%
      – Between 15 days and 7 days before commencement: 50%
      – Between 7 days and 72 hours before commencement: 20%
      – Less than 72 hours before commencement: 0%Furthermore, deductions will be made for any bank fees or exchange rate losses incurred by Pear Tree Education.
    10. Withdrawal Policy
      Pear Tree Education Inc. defines withdrawal as termination of a course after the course has started. Any withdrawal must be made in writing to us at sales@summeresl.com.Refunds after arrival calculated as follows:
      a) For courses of 2 weeks, no refund will apply.
      b) For courses longer than 2 weeks, students who terminate in the first 2 weeks will be refunded all subsequent course fees after those first 2 weeks.
    11. Visas
      Students should contact their local embassy, Consulate or High Commission to ensure they are allowed to enter and study in their chosen country.No visa support documentation will be provided by Pear Tree Education Inc. until all course fees have been received.Pear Tree Education’s standard procedure is to email visa support documentation to the customer. The customer can then make a colour print of this documentation. Alternatively, for hard copies of documentation, the customer will be charged for the international courier fees, which vary in rate from country to country. If the customer chooses this option, Pear Tree Education Inc. will endeavour to use the most cost effective courier service without compromising delivery reliability. Pear Tree Education will not be liable for transit delays which may occur.
    12. Resolution of Disputes
      In the event of a dispute between a student/group leader and the summer school, procedures are in place to facilitate the resolution of the dispute. Any complaint should first be made to the Centre Director of the summer school attended. Each complaint will be fully investigated. If the matter is not resolved, the student/parent/group leader should contact Pear Tree Education. The company will then liaise with the summer school provider.
    13. Liability
      Pear Tree Education Inc., its staff, and its service providers will not be liable for loss, damage or injury to persons or property howsoever caused, except where liability is expressly imposed by law. Pear Tree Education Inc. will not be liable in the event that any service contracted to be supplied by Pear Tree Education Inc. becomes impossible to supply for any reason or any cause outside the control of Pear Tree Education.All students are required to pay a £20 ($50 in Canada, $150 in the USA) Damage Deposit on arrival. This deposit will be returned upon departure, subject to any property damage caused by the student during their stay.
    14. Valid Prices
      Prices are valid from 1 December 2011. Prices are subject to change without notice and will only be confirmed upon invoicing. For current prices please refer to SummerESL.com.
    15. Expulsion
      Pear Tree Education Inc. reserves the right to expel or evict from accommodations arranged by Pear Tree Education Inc. any student whose conduct is unsatisfactory at the discretion of the centre director. No fees will be refunded in such cases.
    16. Promotional Activity
      Students and their parents or guardians, where applicable, agree that the student’s photo, quotes and details of achievements may be used for promotional purposes without written consent or notification.
    17. Data Protection
      Any information provided to Pear Tree Education Inc. may be held on computer and shall be used in accordance with its data protection registration and the national data protection laws applicable. Our Privacy Policy is available on the SummerESL.com website.
    18. Force Majeure
      Pear Tree Education Inc. is not liable in the event where it is unable to fulfil any service to which it is contractually bound because of fire, natural disaster, acts of government, failure of suppliers or subcontractors, labour disputes or other reasons which are outside its control.
    19. Agents
      All the above terms are applicable to direct students and agents unless variations are expressly agreed between the agent and Pear Tree Education Inc. in writing.